Privacy Policy

Last updated: 2026-05-25

This Privacy Policy explains how Ricky Casino Australia ("we", "us", "our") — operating at https://rickypokies-casino.com — collects, uses, stores, and discloses your personal information. We are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).

1. Who We Are

Ricky Casino Australia is an independent informational and review website. We do not operate gambling services ourselves; we provide editorial reviews, comparisons, and informational content about the Ricky Casino brand for Australian players. Any gambling activity takes place on the operator's own platform, governed by that operator's terms.

2. What Personal Information We Collect

Depending on how you interact with our website, we may collect:

• Information you provide directly: name, email address, and any message content when you contact us via our contact form or email.
• Information collected automatically: IP address, device type, browser type, operating system, referring URL, pages visited, time spent on each page, click events, and approximate geolocation (country/state level).
• Cookies and tracking technologies: see our Cookie Policy for details.

We do not collect sensitive information (as defined in the Privacy Act 1988) unless you voluntarily disclose it. We do not collect payment card details on this site — any deposits or withdrawals occur on the operator's platform.

3. How We Use Your Personal Information

We use the information we collect for the following purposes:

• To respond to your enquiries, complaints, or feedback.
• To improve our website content, layout, and user experience.
• To monitor website performance, detect fraud, and ensure security.
• To comply with legal obligations under Australian law.
• To track the performance of affiliate and marketing campaigns (in aggregated, non-identifying form where possible).

4. Disclosure of Personal Information

We may share your personal information with:

• Service providers who help us operate the site (hosting, analytics, email infrastructure) under confidentiality agreements.
• Affiliate partners (referral IDs and click data) — strictly in the form of anonymised tracking parameters, never your direct personal data.
• Law enforcement or regulators where required by Australian law, court order, or to protect our rights.

We do not sell your personal information.

5. Cross-Border Disclosure

Some of our service providers may be located outside Australia (for example, hosting providers in the European Union or United States). In accordance with APP 8, we take reasonable steps to ensure that any overseas recipient handles your information in a manner consistent with the Australian Privacy Principles.

6. Your Rights Under the Privacy Act 1988

You have the right to:

• Access the personal information we hold about you.
• Correct personal information that is inaccurate, incomplete, or out of date.
• Request deletion of your personal information where we are no longer required to keep it.
• Lodge a complaint if you believe we have breached the Australian Privacy Principles.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. How We Protect Your Information

We implement reasonable technical and organisational safeguards, including SSL encryption for all data transmitted via our site, restricted access to personal information on a need-to-know basis, and regular security reviews. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Email enquiries are typically retained for 24 months after the last interaction.

9. Children's Privacy

Our website is intended for users aged 18 years and over. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Substantial changes will be announced via a notice on the homepage for at least 14 days.

11. Complaints and Contact

If you have a privacy concern, please contact us first at [email protected]. We aim to respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992